FAQ
Do you offer exchanges?
No. We do not offer exchanges. Please return for a refund and place a new order.
What is your returns period?
30 days from delivery for unused items in original condition with tags/packaging. See our Returns & Refunds Policy.
Is shipping free?
Yes. Free standard delivery within the United Kingdom. See our Shipping Policy.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, PayPal (if enabled), Klarna/Clearpay (if enabled). See Payment Methods.
My order arrived damaged. What should I do?
Contact us within 48 hours with your order number and clear photos so we can arrange a replacement or refund. See details.
How long is delivery?
2–4 business days after dispatch for UK mainland. Times can vary. See Shipping.